Types of content that are prohibited on adultway.
Last updated: 13 April 2026
Trusted Media Limited is dedicated to maintaining a safe, lawful, and respectful environment for every user. This Blocked Content Policy sets out the categories of material that are strictly forbidden across adultway and all related platforms, products, and services (collectively, the “Services”). The Services primarily consist of private, one-to-one conversations with AI-powered characters (“Characters”) conducted through the website at adultway.com, WhatsApp, voice channels, email, and any other communication medium we may introduce. These interactions may involve text, images, video, audio, and other AI-generated material (“Outputs”). Notwithstanding that users do not host or publicly share content on the Services, all material described below remains prohibited and is subject to the moderation controls and reporting procedures outlined in this policy.
The following applies to all forms of content produced on or transmitted through the Services, including but not limited to text messages, voice messages, images, videos, and any other AI-generated Outputs:
Any material that violates applicable local, national, or international law is strictly prohibited. This includes, without limitation, content relating to controlled substances, unlicensed weapons or firearms, violent acts, or any material that advocates, encourages, or facilitates illegal conduct.
Content that promotes, incites, or glorifies hatred, discrimination, or harassment directed at individuals or groups on the grounds of race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic is not permitted under any circumstances.
Material that encourages, celebrates, or depicts real-world violence, self-harm, or injury to others is forbidden. This encompasses content that promotes or glorifies suicide, acts of terrorism, violent extremism, or any conduct intended to cause physical or psychological harm.
We maintain an absolute zero-tolerance stance towards child sexual abuse material (“CSAM”) and any content that exploits, endangers, or sexualises minors. This includes, without limitation, imagery depicting sexual abuse, sexual exploitation of children, grooming behaviour, and any other form of harm or harassment directed at persons under the age of eighteen (18).
Any attempt to generate, request, or produce AI content that depicts, resembles, or could reasonably be interpreted as depicting a minor is strictly prohibited. We are committed to ensuring that no Output created through the Services bears any likeness to a person under the age of eighteen (18). Attempts to circumvent this restriction will be detected by our moderation systems, reviewed, and acted upon in accordance with section 3 below and our Underage Policy.
Material that infringes the privacy rights, copyright, trade marks, or other intellectual property rights of any individual or entity is prohibited. This includes the dissemination of personal information without the subject’s consent, pirated or counterfeit content, and any unauthorised reproduction or distribution of protected works.
Deceptive or harmful impersonation of real individuals, whether public figures, celebrities, or private persons, is not permitted. This covers any deliberate attempt to mislead others as to identity or to create a false impression of endorsement, affiliation, or association with any real person.
We maintain a zero-tolerance position on the creation, attempted creation, or distribution of non-consensual intimate imagery. This extends to synthetic media, commonly referred to as “deepfakes”, that are designed or intended to depict a real person in intimate or sexual scenarios without their explicit consent. Any such material will be removed and enforcement action taken against the responsible party.
As a user of the Services, you bear sole responsibility for the Outputs generated by the Characters in response to your inputs, including all text messages, voice messages, images, videos, and other media. Characters respond on the basis of the conversations you initiate and the preferences or settings you select. You acknowledge and agree that Trusted Media Limited does not control or endorse the content generated by any Character, and that you are fully accountable for the Outputs produced during your interactions and for your own conduct whilst using the Services.
You must ensure that your use of the Services, including all interactions with Characters, complies with all applicable laws and regulations, with these terms, and with our other policies, in particular the Community Guidelines and Underage Policy. You shall not engage in any unlawful, unethical, or harmful activity through the Services.
Whilst interactions between users and Characters are treated as confidential, we operate automated content moderation systems, underpinned by our proprietary large language model technology, to ensure ongoing compliance with this policy and our broader terms. Where our moderation systems identify material that may breach our policies, we reserve the right to manually review the flagged content and any other material associated with the relevant account, and to take such action as we consider appropriate. This may include, but is not limited to, removing or suppressing content, issuing warnings, suspending or terminating user accounts, or referring matters to the relevant authorities. Further details are available in our Content Moderation Policy and our Pre-Screening and Post-Screening Policy.
These measures are designed to preserve a secure and respectful environment for all users. We endeavour to maintain an appropriate balance between individual privacy and community safety, and we appreciate your cooperation in observing our guidelines.
We maintain a zero-tolerance stance on child sexual abuse material. Any attempt to create, solicit, or distribute CSAM through the Services is a criminal offence and a serious violation of our policies. In addition to our internal moderation and content removal procedures, we report all confirmed instances of CSAM to the National Center for Missing & Exploited Children (NCMEC), the Internet Watch Foundation (IWF), and such other law enforcement or regulatory bodies as may be appropriate in the relevant jurisdiction.
We reserve the right to suspend, restrict, or permanently terminate access to the Services for any user who is suspected of, or found to be, in breach of this Blocked Content Policy or any of our other policies. Enforcement action may be taken at our sole discretion, without prior notice, and does not limit any other rights or remedies available to us under our Terms of Service or applicable law.
If you believe that content on the Services violates this Blocked Content Policy, or if you have any questions regarding the matters set out above, please contact us at hello@adultway.com or write to us at:
Trusted Media Limited
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
You may also reach us through the “Contact Us” area within the Services. We will endeavour to respond to all enquiries within a reasonable timeframe.