Please read these terms carefully before using adultway.
Last updated: 13 April 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Trusted Media Limited (company number 08153782), whose registered office is at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX (“adultway”, “we”, “us”, or “our”). These Terms apply to the website located at adultway.com (the “Website”) and all associated products, features, applications, and communication channels, including but not limited to web-based chat, WhatsApp messaging, voice interactions, and email correspondence (collectively, the “Services”).
By accessing or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Notice, Cookies Notice, and Community Guidelines, each of which is incorporated into these Terms by reference. If you do not agree with any part of these Terms, you must not use the Services.
In these Terms, “you” and “your” refer to you as an individual user of the Services. Where you access the Services on behalf of a business, organisation, or other legal entity, “you” includes that entity, and you represent and warrant that you have full authority to bind that entity to these Terms.
The Services are intended solely for individuals who are at least eighteen (18) years of age. By registering for or using the Services, you confirm that you meet this age requirement. We reserve the right to request proof of age at any time and to suspend or terminate accounts where we reasonably believe the user does not satisfy this condition. Further details are set out in our Underage Policy.
To access certain features of the Services, you must create an account. When registering, you agree to supply truthful, current, and complete information and to keep that information up to date. You are solely responsible for safeguarding the credentials associated with your account and for all activity that occurs under it. You must notify us without delay at hello@adultway.com if you become aware of any unauthorised access to or use of your account. We shall not be liable for any loss or damage resulting from your failure to maintain the security of your account credentials.
adultway operates a platform that enables users to engage in conversations with artificial intelligence (“AI”) characters (“Characters”). These interactions may involve the exchange of text messages, images, audio, video, and other media (“Outputs”) delivered through the Website, WhatsApp, voice channels, email, or any other medium we may introduce. Characters are powered by machine-learning models and do not represent real persons. All Outputs are generated algorithmically and should not be treated as factual information, professional advice, or a substitute for human judgement.
Your use of the Services is subject to our Community Guidelines, which form part of these Terms. In addition to those guidelines, you agree that you shall not:
We reserve the right to investigate suspected breaches and to take any action we consider appropriate, including removing content, suspending or terminating accounts, and reporting matters to law enforcement authorities. Further information on how we moderate content is available in our Content Moderation Policy and our Pre-Screening and Post-Screening Policy.
“User Content” means any text, images, audio, video, or other material that you submit, upload, or transmit through the Services. You retain all ownership rights in your User Content. By submitting User Content, you represent and warrant that you own or hold all necessary rights, licences, and permissions required to grant the rights described in these Terms, and that the User Content does not violate any applicable law or the rights of any third party.
You grant adultway a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, display, distribute, and otherwise exploit your User Content in connection with operating, improving, and promoting the Services, in any format and through any channel, whether now known or hereafter developed. This licence continues even if you stop using the Services, to the extent that your User Content has been incorporated into the Services or shared with other users.
We are not obliged to monitor User Content, but we may review, screen, edit, or remove it at any time and for any reason, including where we believe it breaches these Terms or applicable law.
All Characters made available on the platform are created and owned by adultway or by third parties who have authorised their use on the Services. You do not acquire any ownership rights in any Character by interacting with it.
Subject to your compliance with these Terms, you own the Outputs that are generated in direct response to your inputs during a conversation with a Character. You grant adultway a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, modify, display, distribute, and otherwise exploit such Outputs for any purpose connected with operating, developing, and promoting the Services, in any medium now known or later devised.
You acknowledge that Outputs are produced by machine-learning models and are inherently unpredictable. They may contain inaccuracies, errors, or material that is offensive or inappropriate. You are solely responsible for evaluating and assuming all risks associated with the use of any Output. We make no representation or warranty as to the accuracy, completeness, reliability, or suitability of any Output.
All rights, title, and interest in and to the Services—including the Website, its design, underlying software, algorithms, models, text, graphics, logos, icons, and all other proprietary content—are and shall remain the exclusive property of adultway or its licensors. Nothing in these Terms grants you any right or licence to use any of our trade marks, service marks, trade names, or logos without our prior written consent. Any goodwill arising from the use of our marks shall inure solely to our benefit.
If you believe that material available on or through the Services infringes your copyright or other intellectual property rights, please follow the procedure set out in our DMCA Policy and our Content Removal Policy.
By creating an account, you consent to receive electronic communications from us, including service announcements, administrative messages, and promotional material, sent to the email address or other contact details you provide. You may adjust your communication preferences or opt out of non-essential messages at any time through your account settings or by following the unsubscribe instructions included in our emails.
We may establish general limits on data storage allocated to your account and on the retention period for content held on the Services. We reserve the right to modify these limits at any time without prior notice. We shall not be liable for the deletion or failure to store any data, content, or communications maintained on or transmitted through the Services. We may also terminate accounts that have been inactive for a prolonged period, following reasonable notice where practicable. Further details on how we process and retain personal data can be found in our Privacy Notice.
The Services may contain links to, or integrations with, websites, applications, or services operated by third parties. We have no control over and assume no responsibility for the content, privacy practices, or availability of any third-party resources. Your dealings with third parties discovered through the Services are solely between you and those third parties, and you agree that we shall not be liable for any loss or damage arising from such dealings.
Certain features of the Services may be offered on a paid basis. Where applicable, fees, billing cycles, and payment terms will be presented to you before you complete a purchase. All fees are stated inclusive of VAT unless otherwise indicated. By submitting payment information, you authorise us (or our third-party payment processor) to charge the applicable fees. Details regarding cancellations and refunds are set out in our Refund Policy.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless adultway, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Services; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any applicable law or the rights of any third party.
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or free from errors, viruses, or other harmful components. We do not guarantee the accuracy, reliability, or completeness of any content available on or through the Services, including any Outputs generated by Characters. Any reliance you place on such content is strictly at your own risk.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
To the fullest extent permitted by law, adultway shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, however caused and whether arising under contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages. This includes, without limitation, damages arising from: (a) your use of, or inability to use, the Services; (b) any Outputs or User Content; (c) unauthorised access to or alteration of your data or transmissions; (d) the conduct or statements of any third party on the Services; or (e) any other matter relating to the Services.
Our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Services shall not exceed the greater of: (i) one hundred pounds sterling (£100); or (ii) the total amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.
We may, at our sole discretion, suspend or terminate your account or access to the Services at any time and for any reason, including but not limited to a breach of these Terms, prolonged inactivity, or a decision to discontinue all or part of the Services. Where reasonably practicable, we will provide you with advance notice, but we are not obligated to do so.
Upon termination, your right to use the Services ceases immediately. We may, at our discretion, delete your account and all associated data, including User Content. Termination does not release you from any obligations accrued prior to termination, nor does it affect any rights or licences granted by you to us under these Terms that are expressed to survive termination. We shall not be liable to you or any third party for the termination of your access to the Services.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
We encourage you to contact us first at hello@adultway.com to resolve any concern informally. If a matter cannot be resolved through informal correspondence, the courts of England and Wales shall have exclusive jurisdiction, provided that nothing in this clause limits your right to bring proceedings in the courts of your country of residence where you are entitled to do so under applicable consumer protection legislation.
These Terms, together with all policies and documents incorporated by reference, constitute the entire agreement between you and adultway regarding the Services and supersede all prior agreements, understandings, and arrangements, whether written or oral.
If any provision of these Terms is found by a court or tribunal of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver must be made in writing and signed by an authorised representative of adultway to be effective.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, without restriction and without notice to you.
We may provide notices to you by email, by posting on the Website, or through any other communication channel associated with your account. Notices sent by email are deemed received on the date the email is sent. It is your responsibility to ensure that your contact details are kept up to date.
Any questions, comments, suggestions, ideas, or other feedback you provide to us regarding the Services (“Feedback”) shall be non-confidential and non-proprietary. We are free to use, reproduce, modify, distribute, and exploit Feedback for any purpose without acknowledgement, attribution, or compensation to you.
You acknowledge that we may preserve and disclose account information and content where we believe in good faith that such action is necessary to: (a) comply with legal obligations, court orders, or governmental requests; (b) enforce these Terms; (c) respond to claims that content infringes the rights of third parties; or (d) protect the rights, property, or safety of adultway, its users, or the public. Further details are available in our Privacy Notice.
We reserve the right to amend these Terms at any time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Website. Changes will take effect no sooner than fourteen (14) days after they are published, unless the change is required for legal or regulatory reasons or relates to the introduction of new features, in which case it may take effect immediately. Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of those changes.
If you have any questions about these Terms, or wish to report a breach, please contact us at hello@adultway.com or write to us at:
Trusted Media Limited
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX